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The 3 biggest tech challenges for CRE professionals (and how to fix them)

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Let’s be honest: navigating the commercial real estate (CRE) world is complicated enough without outdated or clunky technology holding you back. If you’ve ever lost a deal because of a missed opportunity buried in a spreadsheet or found yourself stuck in a black hole of manual research, you’re not alone. 

The truth is, technology is supposed to streamline your work, not make it more complicated. But for many brokers, property managers, and CRE decision-makers, the wrong tools or “too many” tools are creating hurdles where there should be solutions.

Let’s unpack three common tech pain points in CRE and explore practical solutions to help you save time, regain control, and fuel your growth.

Pain point #1: Fragmented data and disconnected systems

Picture this: You’re juggling multiple CRM platforms, spreadsheets, marketing tools, and research databases just to track one deal pipeline. Your data is scattered like confetti after a party, fragmented, inconsistent, and unreliable. Sound familiar?

Many CRE professionals share this struggle. You’ve got so much vital information, but it’s spread across tools that don’t talk to each other. Need to confirm deal progress? You’re hunting through CRMs, looking to pull trends? Time to sift through spreadsheets. Not only does this eat up valuable time, but it also increases the risk of errors and leads to missed insights. Without a unified system, there’s no “single source of truth” to guide your decisions.

What’s the Fix?

Bring your tech under one roof. A connected system creates a “single source of truth” for your data, making it easier to track deals, measure performance, and make informed decisions. Platforms like Rethink+ integrate research data directly into your CRM, allowing you to see everything in one place without switching tools or manual data entry.

The Key Takeaway: The simpler your tech setup, the easier it is to focus on what really matters: getting deals done.

Pain point #2: Time-consuming manual research

Now, let’s talk about another big time-suck in CRE: manual research. If you’ve ever spent hours in “LLC detective mode” trying to unmask the decision-maker behind a property, you know exactly what I’m talking about.

Research like this—while important—is incredibly tedious. Instead of spending your time building relationships, strategizing, or closing deals, you’re chained to the desk, hunting for email addresses and phone numbers. It’s frustrating, but unfortunately, it’s something most brokers know all too well.

What’s the Fix?

Enter AI: your new best friend when it comes to decision support. AI-powered tools can instantly identify and verify decision-makers, surfacing high-confidence contact details in moments. That means you can focus less on the chase and more on actual conversations.

The Key Takeaway: Time is your most valuable resource. If a tool exists that gives you back more of it, isn’t it time to lean into it?

Pain point #3: Technology that doesn’t evolve with your business

Finally, let’s talk about the elephant in the room: technology that worked for your business five years ago but feels entirely out of sync with what you need today. The CRE market moves fast, and if your tech can’t evolve with your business, it quickly becomes a roadblock. Worse, you risk falling behind competitors who are investing in more agile, future-proof solutions.

What’s the Fix?

Go scalable and flexible. The right platform should grow with you, not hold you back. Tools that embed property and ownership data directly into a CRM can change your business, ensuring your systems are always prepared to meet the needs of your business, no matter how quickly it evolves.

The Key Takeaway: Your business is growing. Make sure your technology can grow right alongside it.

Let’s talk solutions

The bottom line? Disconnected tools, manual tasks, and outdated systems aren’t just frustrating—they’re holding you back. But with the right upgrades, you can save time, simplify your workflows, and unlock new opportunities.

Where’s your biggest challenge? Scattered data? Too much manual work? If these pain points feel all too relatable, now’s the time to rethink your approach. After all, technology’s job is to work for you—not the other way around.

Ready to simplify your day and unlock better performance? Learn more about Rethink+ and see how it can transform your business. It’s time to stop letting tech hold you back and start letting it push you forward.

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